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Reviews for del Lago Resort and Casino:
casiKNOW community reviews and commentary for del Lago Resort and Casino.
Stephen reviewed del Lago Resort and Casino
Jun 28, 2021 6:50 PM
Free Play Policy
To whom it may concern, I am a regular visitor to del Lago, and to be brief, I drive one hour to get there and spend quite a bit of money, and only get $20 in free play while the 2 people I drive with, one gambles $.20 or $.30 , she gets $50, the other gambles dimes and sometimes $.75 and gets $70-$75. The last time that I was there, which was last week, I approached the desk for an explanation and was given every excuse in the book. There is no justification for this unfairness. If I didn't travel there with my friends I wouldn't have believed it. As of this day I will no longer come to del Lago, as it seems that this inequity and the many false excuses given to me was an insult.
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