Masks are mandatory in all areas and will be provided upon request.

Downtown Grand employees will be mandated to wear approved personal protective equipment (PPE) while working. All employees will attend a mandatory reorientation on all new procedures and protocols with an emphasis on social distancing, proper use of PPE, safety and sanitation standards and proper response to any potential cases of virus infection on the property. Shared tools and equipment will be sanitized before, during and after each shift or when the equipment is transferred to a new employee. Frequent handwashing with soap and hot water will be mandated during shifts, before and after breaks, and any other activities that require extensive guest and staff interaction.

Pool cabanas, lounge chairs and bar seating at the Citrus Grand Pool Deck will be re-configured to allow for six feet of separation between guests.

Parking is always complimentary for hotel guests. For non-hotel guests, parking can be validated for guests who spend $25 at any of the on-property restaurants. Otherwise, there is a charge based on the number of hours parked.