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casiKNOW details for Downtown Grand
Due to closures and operational changes at some casinos during the pandemic, some dining establishments may be temporarily closed or operating with limited service and hours.
Notable features available at Downtown Grand.
Promotions, discounts and offers, accomodations, gaming, dining and entertainment available at Downtown Grand.
Due to the COVID-19 pandemic, policies and programs may change. Answers to frequently asked questions may change. The answers below are accurate as of the date notated. We encourage you to visit the official site of this casino for additional information.
+What is the policy for wearing a mask? Is it optional?
| Jul 3, 2021
Under current CDC guidelines, all vaccinated guests no longer need to wear a mask. We encourage all unvaccinated guests to continue wearing their masks while indoors.
+Is there a charge for parking?
| Dec 27, 2020
Parking is always complimentary for hotel guests. For non-hotel guests, parking can be validated for guests who spend $25 at any of the on-property restaurants. Otherwise, there is a charge based on the number of hours parked.
+What precautions will employees be taking to ensure the safety of Downtown Grand guests?
| Jul 3, 2021
All employees will attend a mandatory reorientation on all new procedures and protocols with an emphasis on social distancing, proper use of PPE, safety and sanitation standards and proper response to any potential cases of virus infection on the property. Shared tools and equipment will be sanitized before, during and after each shift or when the equipment is transferred to a new employee. Frequent handwashing with soap and hot water will be mandated during shifts, before and after breaks, and any other activities that require extensive guest and staff interaction.
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